Return & Exchange

Returns

Should you, contrary to expectation, need to cancel your purchase, please notify us in writing within 14 days from the day you receive the item(s). After doing this, you subsequently have the 14-day return policy on all items from Engelbrechts A/S.

The product must be returned unused, in the undamaged original packaging and in the same condition as it was received. You will be reimbursed the entire purchase amount incl. freight, however you must pay for return shipping and be able to show that the product has been shipped. Therefore, we recommend that you submit an insured parcel post with Post Denmark or GLS. Always remember to keep the receipt from the post office so that you can document and prove that you sent the package back to Engelbrechts A/S. The returned goods must be sent to:

Engelbrechts A / S
Att. Shop manager
Skindergade 38
DK-1159 Copenhagen K.

Please include a brief description of why you wish to return the item(s) and your bank details (registration and account number). The purchase price (not incl. return shipping) will be transferred to your account within 30 days after we receive the returned item if the product meets our return policy standards.

Returns must always be securely packaged and in the ORIGINAL PACKAGING. Missing or damaged ORIGINAL PACKAGING leads to a deterioration of the selling price, so we ask that you to be extra careful when you open your item(s), in case you may want to return it.

Exchange

In accordance to the Sale of Goods Act you have a two years standard warranty. If there are errors or defects in the goods within the two year period, you can always turn to Engelbrechts A/S at shop@engelbrechts.com

The warranty does not cover defects or damages directly or indirectly caused by improper handling, poor maintenance, violence or tampering. Complaints about any defects should be detected by normal examination of the goods and must be notified to Engelbrechts A/S within a reasonable time.

Defective goods will be repaired and returned as soon as possible. If the item cannot be repaired, it will be replaced with the same product. If this is not possible, the purchase price will be transferred to your account within 14 days, please include your bank details (registration and account number). Remember to keep your receipt as your proof of purchase and claim receipt.

Engelbrechts A/S does not pay shipping costs for claims, since the cost of sending back the goods is a cost that is borne by you. Goods returned after claims or goods sent without postage will not be received or processed by Engelbrechts A/S.


Products

Welcome to shop.engelbrechts.com where we sell a small selection of our most popular furniture. If there is something you cannot find on this page, you can search for more information at our website www.engelbrechts.com where the full range is available.

For product inquiries and requests for special solutions:
Call +45 3391 9896 or write to info@engelbrechts.com

Trademarks

Engelbrechts A/S holds the rights to the following registered trademarks:

CHAIRIK®
KEVI®
PLATEAU®
FOLDIT®
APPETIT
POISE®

Engelbrechts A/S   |   Skindergade 38   |   DK-1159 Copenhagen K.  |  +45 33 91 98 96   |   shop@engelbrechts.com
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